Clients reviews about USA Auto Glass & Batteries

An excellent experience. You might wonder what sets a 3 star from a better rating. I think 3 star does what they are contracted to do: nothing more and nothing less. USA Auto Glass went above and beyond: not only did they tell me that my insurance company (USAA) does use them, John was helpful in making sure the car itself was returned to me in better shape than when it went in: they vacuumed it, removed my oil change sticker from my old windshield and applied to new windshield so I don't forget when to change the oil, and they removed the sticky velcro portion of the Good2Go Flexpass with precision, so I can reuse it without ordering new velcro strips for the windshield. Great experience and great communication. ~ Christopher D

Recently relocated to Seattle from the east coast and my wife was welcomed by someone throwing a rock through her rear window--nothing stolen, they just wanted to do some property damage. Car was needed to work immediately for my wife's job, but John really got us out of a serious bind. He sounded like he was really busy juggling some things so the fact he was able to send someone out the next day (as they were closed the day of the damage) must have been difficult and didn't go unnoticed. The repair itself looks good and the techs vacuumed up the broken glass, so it's like it never happened. John is a life saver, we're grateful for the help. Good prices, too. ~ Brandon H

John and the team at USA Auto Glass are top notch! We were driving from Portland to Seattle when a large rock fell off the back of a construction truck and left a big crack on our window. In a panic, we Googled our options and we were lucky enough to have stumbled upon USA Auto Glass. John was quick yet thorough in providing us the scope of work, timeline, and cost. We were on a time crunch and didn't want the work to take too long, but their team worked diligently and efficiently to remedy our problem and get us back on the road. More important than the value John and his team provided was the peace of mind for us to continue driving around Seattle and ultimately back to San Francisco. If you ever find yourself in a bind, don't hesitate to give John and his friendly team at USA Auto Glass a visit. You won't regret it and you'll be back on the road in no time! ~ Joyce S

USA auto glass and batteries is a fast and friendly professional business that understands time, convenience and quality service is important to me, every time I needed a window, windshield or battery for my car replaced. As for my first experience with USA auto glass they treated me very courteously and made me feel like I was a long time returning patron and valued my time with them. I’m definitely going back to get another windshield replacement for one of my other vehicles and looking forward to not having to worry about it, the staff there is very knowledgeable and brilliant,you can be rest assured they will take care of you like family .Thank You USA auto glass and battery. ~ trez m

I've scoured the Internet, made many calls, and got a lot of estimates,I just happened to find the same place, years apart, and they are the best for a reason. They do great work, and they do it fast, and they are the lowest price I could find within 30 miles of Lynnwood. Even with taxes included, I tried to tell them, don't worry about the glass on the floor, I'll clean it myself. They still cleaned, vacuumed up the glass, cleaned the mess, and made my vehicle smell better than when I came in. When I got my car back, I sat and cried. I was a victim of a vehicle break in. And I looked at my car when they gave it back, and I couldn't believe the service I received from them. I'm a repeat customer, and always will be. I sincerely suggest this business for any glass, battery, or other auto issues. They truly care about their customers, and do it at the lowest price I found. Thank You all at USA Auto Glass and Battery. ~ Joe B

On both occasions when I chose to have my windshield repaired at USA Auto Glass, I was truly impressed by the level of service provided. The team there surpassed my expectations with their exceptional work and professionalism. Not only did they do an outstanding job, but they also displayed a great level of expertise and attention to detail. It was evident that they take pride in what they do and are dedicated to ensuring customer satisfaction. I highly recommend USA Auto Glass for any windshield repair needs. Their team and service are truly top-notch. ~ Ashley F

Incredible place. I was referred here because someone broke into my window downtown. John texted me to work out the details (the best way to work). The next thing I knew, I showed up at 2 pm, and in just around 2 hours, I had a brand new window with a fire tint that closely resembled my existing tint, and they even vacuumed the glass up. Not perfect but that's not their responsibility per se so wasn't expecting it to be spotless. TL;DR Incredibly affordable, easy to work with, super likable guy. Can't recommend this place enough! ~ Miguel T

I'm a very satisfied customer. I want to thank owner John for the excellent job his Tech did—his tech even came to the location to install new glass on our service vehicle. These folks are the best at what they do, and they do it quickly and professionally. I can't say enough good things about them. From the wonderful, friendly John in the office to the guys who do the glass, everyone was friendly, helpful, and super efficient. Definitely worth the call. ~ Norman D

I had this excellent company help me with an 'emergency' auto glass repair last winter; I wish I'd left this review sooner. You can trust John and his employees to do a good job. They helped me after some vicious kids broke into my Hyundai and trashed the steering wheel column cover trying to steal it, after they broke the window. John had it fixed in one day, and for a reasonable price. Very highly recommended. He genuinely cares about his customers. TRUST HIM. ~ patricia S

My wife and I have been getting services from USA auto glasses for going on five years now. Each and every time John and his crew have gone above and beyond with excellent service, craftsmanship and expertise! We have recommended USA auto glass and batteries to neighbors and friends. You can tell he has a passion for his craft and is a true expert. Not to mention his impeccable customer service and knowledge base!!!! Thanks again USA auto glass!!!!! You rock! ~ Skyler K

I had my car window bashed out in the light rail parking structure. After I got home, I filled in an online request. I received contact right when they opened at 8am the next morning and they were able to get me in at 11:30 and out less than 2 hours later. Great service, fair price and excellent communication. Thank you, John and team! It's great to have a nice experience after having something unfortunate happen. ~ Jennifer D

I came in for replacement of rav4 windshield. They initially replaced the windshield and there was some distortion in the new windshield. Luckily they have FANTASTIC customer service and happily replaced the windshield again, free of charge. The new windshield looks great. You can tell these guys know what they're doing and are experts in their trade. I'd recommend coming here over other shops for the enhanced customer service. ~ Matt O

I went this (USA Auto Glass ) WOW ! John the owner of the shop is Professionally perfect guy! While he (his shop) working my Windshield, I have to stay for almost 3 hours, but he took me (give me ride to my home and take me back to the shop after they finished the job! He did his job perfectly and his price was reasonable and he make my day better. Thanks again John for your Professional service.👍🏼 ~ Abraham D

I want to share how great USA Auto Glass and Battery was when I had a big problem with my Lincoln Navigator. There was a leak that was causing trouble with the car's wires and making electrical things act weird. I was worried I might need a new car, but then I went to this place. When I got there, they were super nice. They looked at my car and figured out what was wrong really fast. They told me what they needed to do and how much it would cost, and it all made sense to me. They fixed my car quickly and did a fantastic job. They were very careful with my car even though it an older vehicle and made sure everything was just right. I was amazed at how fast they fixed the leak. What I really liked was how much they cared about making me happy. They answered all my questions and made sure I was okay with everything they were doing. Because of their amazing work, I didn't have to buy a new car! I'm so thankful for USA Auto Glass and Battery. They're a team you can trust and they really care about helping you. My car is working great now, and it's all because of their hard work. If you ever have trouble with your car, I highly recommend going to them! ~ George A

I just moved to Seattle from Florida and it seems that people love to smash windows. Called John and he got me in right away. Not only was he professional and courteous but he gave me a great price and was awesome to talk with. USA auto did a fantastic job on the window and was done in less than 2 hours. I highly recommend this company for all your auto glass needs. Thanks John ~ Jordan M

USA Auto Glass & Battery replaced the wind shield on my vehicle after Dealership.Glass declined my wind shield replacement as too difficult for them. USA Auto Glass & Battery earned my admiration for what appears to be a job well done at what was a price far below Dealership.Glass (~$300 v ~$500). I will write again if anything changes. ~ Michael W

Thank you so much John for fixing the leak in my 2008 Dodge Nitro …. No one else could figure it out, but you got the job done and I greatly appreciate it!! Customer Service is outstanding and John the owner is a very personable guy and a pleasure to deal with. If I have any more issues with any of my other cars, I will be bringing them here! ~ macesteron

Quick, responsive, and nice team! John was the one I communicated with, he was nice and slotted me in same day for car window repair. His team worked quickly and I was able to leave the shop in an hour ish. He was able to match my other quote as well. If I have any other issues in the future, I’ll be glad to have them work on my cars again! ~ Jennifer L

USA auto was able to get a new window ordered and installed within a couple of days. The wrong window got ordered originally, but he installed and sent us home with the van until the new window came in. John is very trustworthy, kind and patient! Will definitely be using these guys for any future auto glass needs ~ Andrea B

Needed my windshields replaced badly and luckily they responded back fast and got me right in the day of! I recommend to anyone. Very trustworthy and friendly business! No stress or those annoying workers you have to deal with. I enjoy their atmosphere and appreciate that so much!!! Thank u guys!!!! ~ Sushi

Oh my goodness - John saved the day for us! We had our vehicle broken into when we were parked in a public parking ramp. They smashed our driver window and we are from out of town and didn’t think we would be able to get it fixed on a Saturday! We could not believe the fast service and wonderful customer service! Thank you so very much!! ~ Kathleen M

These guys know what’s up! Great prices, quality service, and friendly staff. Working with John was probably the best experience I’ve ever had with auto folks. I dropped off my car, went shopping, had some lunch and it was all ready to go. Highly recommend this shop, definitely worth the 30 min drive from my house. ~ Daniel E

Called first thing in the morning and they got a mobile crew out to me same day within the window of time they had told me on the call. Technicians were very professional and communication was great. Work was done quickly and the price was very reasonable. I hope to not need them again but if I do I would absolutely use them again. ~ Lauren S

They were great for getting me in the next day. Service finished on time. I had an issue with the gap between the glass and the panel, but John - the owner – reached out and make sure everything was right. They really stand behind their work and assure customer satisfaction. Highly recommended ~ Nathan B

Reviews from our customers

Find us on social media